One thing I love about shopping at Walmart is how easy a return is to process. Simply goin into the store, visit the customer service desk with your receipt and product and they’ll get you going. However, sometimes the return lines can be long, leaving some wondering if there are better times to go visit the store for this process.
So, what are Walmart’s return hours?
Generally, Walmart stores have return hours from 6 a.m. to 11 p.m., which match their regular store hours. However, some stores open at 7 a.m., and others may close their return counters as early as 8 p.m.
Keep in mind that return hours may also vary based on weekdays and weekends. For example, at most Walmarts, the return hours fall between 7 a.m. – 11 p.m. from Monday to Friday and 8 a.m. – 10 p.m. from Saturday to Sunday.
To avoid inconvenience, check the specific return hours for your local store using the Walmart store finder. This handy tool will provide the most accurate information about your store’s return hours. Read on as I’ll share some tips on how you can make your returns with a lot less hassle and beat the crowds.
Handling Returns At The Customer Service Counter
At the customer service counter of most Walmart stores, you’ll find support for returns, exchanges, and various other services. Walmart’s return hours often match the regular store hours. However, some Walmart stores open an hour later or close their returns as early as 8 p.m.
This is the central location for all returns, and you usually can’t do any of these steps at a normal cash register or aisle.
One issue with there being a central location is that everyone, and I do mean everyone will be utilizing this area for various issues. This can mean super long lines that no one wants to wait in, and a good reason why Walmart has a large window of return hours. I suggest earlier or later in the day to handle your returns, or else you might be in for a lengthy wait!
Making Returns After Hours At Walmart
If you’re planning to make a return to the Walmart customer service desk after hours, then you might be out of luck. The store generally won’t take your returns there once the desk has closed.
You can’t make returns at any register aisles either, it needs to be done at the customer service desk for whatever service you’re using. For example, if you got something from the Vision Center, you’ll need to take care of your return there.
Although Walmart’s customer service hours for in-person returns are limited, they offer phone support at 1-800-WALMART, where their customer service hours appear to be available 24/7. This allows you to enquire about returns, address concerns, or receive help if you encounter any issues outside of standard return hours at the Walmart customer service counter.
Tips for Making Returns
Although refunds are simple with Walmart, there are a few things you can do to make the process go more smoothly.
Best Time to Make a Return
As mentioned earlier, to avoid long lines and make your return process smoother, it’s usually a good idea to visit Walmart early in the morning to make your returns. This is when the store has less customers in it trying to handle those kinds of issues.
The worst times would certainly be when it’s more crowded on the weekends, and certainly during rush hour when most people get off work. I suggest doing your return between 6:00 – 10:00 am, or during the later windows of 7:00pm – 10:00pm. Anything outside of that may lead to a busier experience.
Making Your Walmart Return Through Mail
If for some reason you find that Walmarts return hours don’t fit your schedule, you can always set up a return via mail. Here’s how the process works
- Initiate a return through your Walmart account or by contacting Walmart customer service to provide information about the item you want to return.
- Once the return is approved, you will receive an email with a shipping label and instructions on how to return the item by mail.
- Securely package the item in its original packaging, if possible, and attach the shipping label to the package.
- Take the package to a shipping carrier and pay for the shipping cost, keeping the tracking number and shipping information for your records.
- Once Walmart receives the returned item, they will process the return and issue a refund to your original payment method.
Remember to check Walmart’s return policy for specific details and instructions, as some items may not be eligible for mail-in returns or may have different return instructions.
Hi there, I’m JJ, and welcome To EverydayQuery! Founded in 2022, we created this project to be the most complete resource on the web for your everyday questions regarding retail, shopping experiences, and overall consumer questions. We’re a team of passionate consumers whose mission is to provide the best answers to your everyday questions.