Walmart has a quite straightforward battery return policy.
If you bought a battery from Walmart that is unused, faulty or doesn’t fit your battery mount, you can return it within 90 days of purchase. To get a full refund, you must bring your receipt and the original packaging to the customer service desk at your nearest Walmart store.
Remember that the return policy may vary depending on the specific circumstances. For instance, the return might be denied if the battery has been used extensively or shows signs of damage caused by improper use. In such cases, the warranty policy comes into play for battery replacement.
If you’re unsure whether your battery is eligible for return or not, it’s recommended to contact Walmart customer service or visit your local store for clarification. They can provide you with further assistance, ensuring you have a satisfying return experience.
Requirements For Returning Car Baterries To Walmart
Returning a car battery to Walmart is simple, but you must adhere to certain requirements or they won’t take it back.
First, you should have your receipt as proof of purchase. Ideally, the car battery should be in its original packaging, particularly if unused or faulty. If its been used, it needs to be in good condition. This means no leaks or punctures, and no visible wear or damage beyond normal usage in a vehicle.
Refund and Exchange Options
When returning a car battery to Walmart, you have several options for refunds or exchanges. If the battery is defective or damaged, or you have bought the wrong one, you can usually get a full refund or an immediate replacement.
Payments made will be refunded using the same method, so you will receive a cash refund if you paid in cash. Also, note that car battery warranties may vary, so review the specific warranty provided by the store or online at walmart.com before returning the item.
Making Returns Without Receipts
Walmart can assist you with returning your battery without a physical receipt, and it requires them to use their receipt lookup tool. I always recommend taking a photo or uploading your receipt soon after purchase so that you’re not stuck with a paper copy only. This is particularly helpful when the receipt becomes hard to read oer time.
Walmart Car Battery Warranty Coverage
If you purchase your battery from Walmart, then you can enjoy a pretty favorable warranty option. Walmart offers a warranty on their EverStart car batteries, varying from 1 to 3 years, depending on the specific battery type.
For example, The EverStart Value batteries come with a 1-year free replacement warranty, while the EverStart Plus batteries provide a 2-year free replacement warranty.
In addition, the EverStart Maxx batteries offer a generous 3-year free replacement warranty. Most car batteries last from 3 to 5 years, and if you feel its beginning to perform poorly you can make an exhange for an entirely new one before the warranty expires. Its truly a win-win situation.
How do I check the warranty on my Walmart battery?
The warranty on your Walmart battery can be found in the product documentation received at the time of purchase. Walmart’s EverStart batteries come with different warranty periods, depending on tier 2. For more information, contact Walmart’s customer service or check their website.
Submitting a Warranty Claim
You can initiate a warranty claim at your nearest Walmart Auto Care Center at any point during your warranty period. To submit a warranty claim, you typically need to provide the original receipt or proof of purchase.
The warranty works a bit different after the 90 day period though, meaning you can’t just return it once thats passed. You can stilll do exchanges and get repairs though. After 90 days, the warranty claims process will handle any battery-related issues, either through free replacement or prorated replacement, depending on the specific warranty terms.
When submitting your claim, Walmart may test the battery to verify the issue and determine whether it is eligible for a free or prorated replacement.
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