Have you ever had an issue where you order something from Walmart online and cannot have it delivered to you? That can be frustrating, especially if you are looking forward to its arrival and now face the inconvenience of missing out on this product. However, if we look deeper, there are many possibilities as to why Walmart cannot deliver what you need. So, what can you do if Walmart cannot deliver to you?
While there are a couple of reasons why Walmart cannot deliver to your location, these are the main ones to know:
- Areas that are outside of the Walmart delivery zones
- Local warehouses and stores have the item out of stock
- Logistical issues – like, shortages in truck drivers and employees to package goods
Walmart tries to accommodate all their customers, but some areas are not as easily accessible to deliver their products. If you are affected by this, what can you do to make sure you receive your items?
Create a Walmart.com account
Have you created an account with Walmart yet? Creating an account is the perfect place to start and see whether their deliveries cover your address. All you need to do is go to Walmart.com and hover over the sign-in button. You will see an option to create an account.
Once you click on that, it will guide you through the registration for their free account (not Walmart+). Next, they will request your name and email and create a password. Once you pass this page, you will place your delivery address, and they will let you know if it is within their delivery range.
While Walmart does not want to lose business and has tried to expand its Express Delivery service to cover 70% of the US population, there is still 30% of the population that cannot receive this service due to its geographical location.
If your address is unavailable to receive deliveries, have no fear! You can still use alternatives to have what you need, like going in-store, using their pick-up service, or delivery services like Instacart that can get items to you within a designated time frame.
Have you created an account with Walmart yet? Creating an account is the
perfect place to start and see whether their deliveries cover your address. All
you need to do is go to Walmart.com and hover over the sign-in button. You will see an option to create an account.
Look at your alternatives
If you have another valid address, it would be a great idea to use it if it is within Walmart’s deliverable areas. For example, this can be your place of employment, a friend’s house, or a relative’s house. Walmart does not require signatures from someone at the alternative address when making deliveries.
Additionally, and probably even better, Walmart promises a contact-free delivery.
Contactless Delivery allows the location to be vacant if no one is available to be there during the delivery window. For instance, Walmart delivery drivers will leave the items at your doorstep. However, always remember that they recommend someone present at the delivery location to store any perishables once they arrive quickly.
Sometimes when shopping online, some items on the list are unavailable for delivery, and the consumer must select an alternative method to receive their products. That can be through in-store shopping or at pick up.
Perishables do not travel well
While these options are not ideal or convenient, if the item does not travel well, there is not much else Walmart can do. A perfect example of this is milk. You can order a gallon of milk for a specific time, and they can temporarily store it, so it does not go rancid before your designated pick-up time. But, again, this is their effort to ensure the quality of their products.
Having items delivered to your doorstep is ideal, but you cannot deny the luxurious feeling of driving up to the storefront and having an employee place bagged items in your trunk. You do not have to lift a finger except to unlock your trunk door.
The Pick-Up services still provide the hands-off experience that most are looking for, and since there is a dedicated time allotment for a pick-up to be ready, it is quick and essentially “in and out”. It is safe to say that the structure of this service optimizes the use of the shopper’s time, where they can get other things done throughout their day.
This process is extremely positive and can sometimes be better than receiving a delivery altogether. Walmart does what it can to ensure that delivered items that need refrigeration are packaged to protect the quality of the products as best as possible; however, there is still that pressure to be there within a reasonable amount of time to receive what you order.
When you do a pick-up, it is entirely different. There are more controlled factors, and you can ensure the best quality of your purchased items.
Third-party delivery service
Lastly, there are services like Instacart. According to Forbes, Walmart recently partnered with Instacart to expand its range of delivery options to its customers. While they stated that the intention was to compete with Amazon, Instacart workers gave Walmart an edge in completing deliveries.
Often, Instacart workers aim to deliver within certain areas close to their homes to cut their commuting times. They also take care of the deliveries and get to know their customers directly if they have returning clients. With the expansion of its delivery team, Walmart partnering with Instacart opens the window for more customers that may otherwise not be able to receive Walmart orders because of their geographical location.
Walmart has explicitly begun targeting locations that do not have Walmart stores. Think of large cities like New York. This added service is excellent for customers because Walmart is known to have lower prices than its competitors like Target.
These new strategies are tested in different markets to see if and where they work. While these options are still available, it is great to take advantage of them.
While Walmart tries to accommodate all its customers, it is impossible to ensure that all areas can receive deliveries.
Supply, logistics, and delivery issues can be tricky, especially since one needs to consider whether the items are perishable or that the local warehouse or store might be out of the said product. Fortunately, we live in a world that offers so much flexibility that purchasing a product can happen in many ways.
Hi there, I’m JJ, and welcome To EverydayQuery! Founded in 2022, we created this project to be the most complete resource on the web for your everyday questions regarding retail, shopping experiences, and overall consumer questions. We’re a team of passionate consumers whose mission is to provide the best answers to your everyday questions.